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Clearview Blinds Privacy Policy

Effective Date: 1st June 2025
1. Introduction

Clearview Blinds (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By visiting our website or using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect personal information including:

  • Contact details: name, phone, email, address.
  • Order information: product selections, purchase history.
  • Payment details: processed securely by third-party providers (we do not store credit card numbers).
  • Website usage data: IP address, browser type, device info.
  • Marketing and analytics data: collected via cookies, Google Analytics, Google Ads, and Meta Pixel.
3. How We Collect Information

We collect information when you:

  • Submit forms for quotes, enquiries, or purchases.
  • Communicate with us by phone, email, or social media.
  • Browse our website, where cookies and tracking technologies are used.
  • Interact with our advertising on Google, Facebook, and Instagram.
4. How We Use Information

We use your personal information to:

  • Provide products, process payments, and deliver services.
  • Respond to enquiries and provide customer support.
  • Improve our website, products, and marketing.
  • Run advertising campaigns (including remarketing and personalised ads on Google and Meta).
  • Comply with legal and regulatory obligations.
5. Advertising, Tracking & Cookies

We use cookies and tracking technologies to:

  • Analyse website traffic with Google Analytics (GA4).
  • Run Google Ads remarketing campaigns (showing ads to past visitors).
  • Run Meta Ads (Facebook/Instagram) campaigns using the Meta Pixel.

You may see our ads on Google or social media after visiting our website.
You can opt out of personalised advertising by:

6. Sharing Your Information

We may share information with:

  • Trusted service providers (payment processors, IT, delivery, marketing support).
  • Advertising platforms (Google, Meta) for campaign management and analytics.
  • Regulators or law enforcement when legally required.

We do not sell your personal information.

7. Security & Storage

We take reasonable steps to secure your personal information through encrypted connections, firewalls, and restricted access. Data is stored in Australia and/or secure cloud environments. We retain data only as long as needed for business and legal purposes.

8. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information.
  • Opt out of direct marketing at any time.
  • Complain about a breach of privacy.

 

To exercise your rights, please contact us.